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COOKIES

Cookies are small strings of data which store information on the hard drive of your local computer or mobile device when you visit a particular website.

Most web browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your browser settings to refuse cookies, or to warn you when they are being used. Visit AboutCookies.org for more information on how to manage cookies.

When you visit our website you are giving consent for cookies on the EHS Analytics AB website to be stored on your computer, provided your browser is using the standard settings and it is accepting cookies. If you do not wish for cookies to be stored on your computer, you can disable this option in the settings of your browser.

PRIVACY POLICY

Like most website operators, EHS Analytics AB collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the number of visitors and visits, browser type, referring site, and the date and time of each visitor request.

Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.

EHS Analytics AB also collects some potentially personally-identifying information like Internet Protocol (IP) addresses from log files, in order to analyze trends and gather broad demographic information.

CONFIDENTIALITY AND INFORMATION MANAGEMENT

All information obtained or created in connection with your request is treated confidentially in accordance with the confidentiality requirements specified in SS-EN ISO/IEC 17025:2018.

DISCLAIMER

EHS Analytics AB provides this website on an 'as-is' basis without express or implied warranty of any kind. EHS Analytics AB does not guarantee the quality, performance, accuracy, or fitness for purpose of any part of the website or the contents thereof. Any use of the website and the contents shall be at the sole risk of the user.

Links to third party websites are provided solely for the convenience of the user and EHS Analytics AB does not accept any responsibility or liability for their operation or content.

EHS Analytics AB hereby rejects to the maximum extent permissible by Swedish law any and all liability arising from the use, or inability to use, any and all parts of the website and the contents thereof.

APPLICABLE LAW AND LIMITATION OF LIABILITY

Any delivery of products or performance of our services, on this website or otherwise, shall be governed by Swedish law, without regard to its choice of law principles. In no event shall EHS Analytics AB be liable for indirect, consequential or similar damages, losses or costs, and the total liability of EHS Analytics AB shall under all circumstances be limited to the amount actually paid by the customer to EHS Analytics AB for the relevant products delivered and/or services rendered to the customer.

COMPLAINTS PROCEDURE

In the event that a formal complaint is received, the procedure below will be followed.

  1. The complaint is received by post, e-mail, telephone or personal visit, after which the notifier is notified that the complaint has been received. The complaints process shall be made available to the complainant upon request.
  2. The complaint is assigned a diary number and is then noted either first on a form intended for this, and then registered in the intended register in Excel, or the complaint is registered directly in the intended register in Excel. All physical documents generated in the case are filed under the diary number in a binder intended for this. All electronic documents generated in the case are stored in a folder intended for this on the server.
  3. The responsible investigator is notified of the complaint. In the normal case, the responsible investigator is the EHS Analytics AB quality manager, unless the quality manager is involved in the business that is the subject of the complaint. In such cases, another suitable person is appointed as investigator.
  4. The investigation is carried out under the direction of the responsible investigator. If grounds for the complaint can be found to exist, the reason for this is investigated. In connection with the investigation, it is also investigated whether the present circumstances have affected other activities and parties besides the one that gave rise to the complaint.
  5. The investigation is reviewed and approved by an independent person who was not involved in the business that is the subject of the complaint.
  6. Decisions on possible measures are taken. In the normal case, decisions are made by the CEO after consultation with the responsible investigator.
  7. Any inaccuracies are corrected. In the event of detection of inaccuracies regarding reported results, a new analysis report is issued.
  8. The complainant is notified of the outcome. If the investigation has shown that other parties besides the complainant are affected by possible inaccuracies, these are also notified.
  9. Depending on the cause of the error, a decision may have been made to take preventive measures in order to prevent the error from occurring again.

The goal is for complaints to be handled as soon as they are received, in order to be able to correct any errors and prevent new ones as quickly as possible. The complainant is continuously informed about the case process.